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Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews
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Ratings by dimension

  • Ease of use4.1
  • Value4.0
  • Support4.0
  • Features4.1

Rating distribution

  • 5 stars114
  • 4 stars69
  • 3 stars36
  • 2 stars17
  • 1 star4

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Verified reviews for Zoho Books

240 reviews matching your filters

David Stroud

Management accountant · 51-200 employees · Recruitment

United Kingdom
4.0

26 May 2026

Check your accountant will use it

If you already use Zoho the other apps share data natively, and filing a CT600 from the accounting software saved us a separate tax package. You have to be sure you need the breadth on offer, but we live with it.

Pros

If you already use Zoho the other apps share data natively.

Cons

You have to be sure you need the breadth on offer.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 1-2 years19 found this helpful

Richard Iqbal

Director · 11-50 employees · Hospitality

United Kingdom
5.0

25 May 2026

Check your accountant will use it

Filing a CT600 from the accounting software saved us a separate tax package. If you already use Zoho the other apps share data natively.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years10 found this helpful

Robert Ferreira

Practice manager · 1-10 employees · Retail

United Kingdom
5.0

25 May 2026

Deep features for the money

The feature depth for the money genuinely surprised us. Receipt autoscans work well and the reports are comprehensive.

Pros

The feature depth for the money genuinely surprised us.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 6-12 months30 found this helpful

Mark Baptiste

Operations manager · 201-500 employees · Construction

United Kingdom
3.0

24 May 2026

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive. That said, you have to be sure you need the breadth on offer and the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use
4.0
Value for money
3.0
Customer service
2.0
Functionality
4.0
Used for 6-12 months24 found this helpful

Laura Osei

Systems accountant · 501-1000 employees · Construction

United Kingdom
1.0

19 May 2026

Deep features for the money

You have to be sure you need the breadth on offer. Our accountant had never used it and was reluctant at first. Looking at alternatives.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

You have to be sure you need the breadth on offer.

Ease of use
1.0
Value for money
2.0
Customer service
2.0
Functionality
1.0
Used for Less than 6 months5 found this helpful

Adam Ferreira

Owner · 11-50 employees · IT services

United Kingdom
4.0

17 May 2026

Great if you are already on Zoho

Filing a CT600 from the accounting software saved us a separate tax package, and receipt autoscans work well and the reports are comprehensive. You have to be sure you need the breadth on offer, but we live with it.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

You have to be sure you need the breadth on offer.

Ease of use
4.0
Value for money
4.0
Customer service
4.0
Functionality
3.0
Used for 2+ years16 found this helpful

Neil Lockhart

Founder · 1-10 employees · Construction

United Kingdom
3.0

15 May 2026

Check your accountant will use it

The free plan files Self Assessment, which almost nothing else does for nothing. That said, you have to be sure you need the breadth on offer and the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

You have to be sure you need the breadth on offer.

Ease of use
3.0
Value for money
2.0
Customer service
4.0
Functionality
3.0
Used for 6-12 months

James Trelawny

Director · 11-50 employees · Wholesale

United Kingdom
5.0

11 May 2026

Free plan that actually files

The feature depth for the money genuinely surprised us, and property tracking is built in, which matters with the MTD changes. No complaints so far.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
5.0
Value for money
4.0
Customer service
4.0
Functionality
5.0
Used for 6-12 months20 found this helpful

Peter Stroud

Office manager · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom
2.0

4 May 2026

Deep features for the money

The suite is huge and the upgrade path nudges you toward the full bundle, and fewer UK accountants know it than Xero or QuickBooks. Receipt autoscans work well and the reports are comprehensive, which is about the only positive.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
3.0
Value for money
1.0
Customer service
3.0
Functionality
2.0
Used for 1-2 years11 found this helpful

Neil Devlin

Director · 1-10 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom
4.0

2 May 2026

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package. Only real gripe is that the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
4.0
Value for money
4.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months34 found this helpful