Zoho Books

Verified listing

Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Peter Ellery

Office manager · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

13 Apr 2024

Great if you are already on Zoho

If you already use Zoho the other apps share data natively, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

If you already use Zoho the other apps share data natively.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years19 found this helpful

James Middleton

Office manager · 1-10 employees · Construction

United Kingdom

4.0

10 Apr 2024

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive, and if you already use Zoho the other apps share data natively. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years15 found this helpful

Ian Colquhoun

Director · 11-50 employees · Accounting

LinkedIn verifiedUnited Kingdom

5.0

3 Apr 2024

Check your accountant will use it

The free plan files Self Assessment, which almost nothing else does for nothing, and filing a CT600 from the accounting software saved us a separate tax package. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years16 found this helpful

Priya Osei

Practice manager · 1-10 employees · Construction

United Kingdom

3.0

27 Mar 2024

Great if you are already on Zoho

Mixed. Receipt autoscans work well and the reports are comprehensive, but support on the free tier is email only.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Support on the free tier is email only.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 4.0

Used for 2+ years13 found this helpful

Paul Whitfield

Operations manager · 201-500 employees · Retail

LinkedIn verifiedUnited Kingdom

3.0

23 Mar 2024

Corporation Tax filing sold it

Mixed. If you already use Zoho the other apps share data natively, but fewer UK accountants know it than Xero or QuickBooks.

Pros

If you already use Zoho the other apps share data natively.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months7 found this helpful

Robert Ashworth

Payroll manager · 51-200 employees · Legal services

United Kingdom

5.0

13 Mar 2024

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package, and property tracking is built in, which matters with the MTD changes. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years17 found this helpful

Bethany Kaur

Management accountant · 51-200 employees · Accounting

United Kingdom

2.0

11 Mar 2024

Deep features for the money

You have to be sure you need the breadth on offer, and fewer UK accountants know it than Xero or QuickBooks. The feature depth for the money genuinely surprised us, which is about the only positive.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 1.0
Value for money: 1.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years3 found this helpful

Simon Nasir

Operations manager · 51-200 employees · IT services

United Kingdom

4.0

5 Mar 2024

Check your accountant will use it

If you already use Zoho the other apps share data natively. Only real gripe is that our accountant had never used it and was reluctant at first.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months32 found this helpful

Ruth Bhatti

Management accountant · 51-200 employees · Education

LinkedIn verifiedUnited Kingdom

5.0

3 Mar 2024

Check your accountant will use it

If you already use Zoho the other apps share data natively, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

If you already use Zoho the other apps share data natively.

Cons

Support on the free tier is email only.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years25 found this helpful

Olivia Hargreaves

Bookkeeper · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

3.0

27 Feb 2024

Incredible value

The feature depth for the money genuinely surprised us. That said, fewer UK accountants know it than Xero or QuickBooks and support on the free tier is email only.

Pros

The feature depth for the money genuinely surprised us.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months15 found this helpful