Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

James Nasir

Owner · 11-50 employees · Property and lettings

United Kingdom

5.0

17 Jun 2026

Great if you are already on Zoho

Filing a CT600 from the accounting software saved us a separate tax package, and property tracking is built in, which matters with the MTD changes. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years8 found this helpful

Freya Hargreaves

Founder · 11-50 employees · Recruitment

United Kingdom

5.0

16 Jun 2026

Great if you are already on Zoho

If you already use Zoho the other apps share data natively. Receipt autoscans work well and the reports are comprehensive.

Pros

If you already use Zoho the other apps share data natively.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years34 found this helpful

Mohammed Patel

Practice manager · 1-10 employees · Healthcare

United Kingdom

5.0

15 Jun 2026

Incredible value

The free plan files Self Assessment, which almost nothing else does for nothing, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years1 found this helpful

Robert Quinn

Bookkeeper · 1-10 employees · Charity and non-profit

United Kingdom

1.0

13 Jun 2026

Incredible value

Our accountant had never used it and was reluctant at first. Fewer UK accountants know it than Xero or QuickBooks. Looking at alternatives.

Pros

If you already use Zoho the other apps share data natively.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 2.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years25 found this helpful

Daniel Middleton

Company secretary · 201-500 employees · Manufacturing

United Kingdom

4.0

12 Jun 2026

Free plan that actually files

Receipt autoscans work well and the reports are comprehensive, and filing a CT600 from the accounting software saved us a separate tax package. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years27 found this helpful

Simon Wexford

Management accountant · 51-200 employees · Construction

United Kingdom

4.0

10 Jun 2026

Deep features for the money

Filing a CT600 from the accounting software saved us a separate tax package, and the feature depth for the money genuinely surprised us. Our accountant had never used it and was reluctant at first, but we live with it.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years30 found this helpful

Richard Ashworth

Director · 11-50 employees · Healthcare

United Kingdom

4.0

5 Jun 2026

Incredible value

Property tracking is built in, which matters with the MTD changes, and receipt autoscans work well and the reports are comprehensive. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 3.0

Used for 1-2 years30 found this helpful

Simon Marsden

Director · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

4 Jun 2026

Check your accountant will use it

Filing a CT600 from the accounting software saved us a separate tax package, and the feature depth for the money genuinely surprised us. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years37 found this helpful

Gareth Baptiste

Company secretary · 51-200 employees · Food and beverage

United Kingdom

4.0

29 May 2026

Incredible value

Receipt autoscans work well and the reports are comprehensive. Only real gripe is that our accountant had never used it and was reluctant at first.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years23 found this helpful

Ian Bhatti

Bookkeeper · 1-10 employees · Accounting

United Kingdom

4.0

29 May 2026

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years26 found this helpful