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Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews
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Ratings by dimension

  • Ease of use4.1
  • Value4.0
  • Support4.0
  • Features4.1

Rating distribution

  • 5 stars114
  • 4 stars69
  • 3 stars36
  • 2 stars17
  • 1 star4

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Verified reviews for Zoho Books

240 reviews matching your filters

Louise Trelawny

Director · 11-50 employees · Retail

United Kingdom
5.0

31 Jul 2026

Great if you are already on Zoho

Receipt autoscans work well and the reports are comprehensive, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Support on the free tier is email only.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for Less than 6 months11 found this helpful

Thomas Ashworth

Practice manager · 1-10 employees · Fitness and leisure

United Kingdom
4.0

29 Jul 2026

Corporation Tax filing sold it

Receipt autoscans work well and the reports are comprehensive, and the free plan files Self Assessment, which almost nothing else does for nothing. You have to be sure you need the breadth on offer, but we live with it.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use
4.0
Value for money
5.0
Customer service
4.0
Functionality
4.0
Used for Less than 6 months28 found this helpful

Rebecca Marsden

Payroll manager · 51-200 employees · Hospitality

United Kingdom
3.0

29 Jul 2026

Great if you are already on Zoho

Mixed. Property tracking is built in, which matters with the MTD changes, but you have to be sure you need the breadth on offer.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

You have to be sure you need the breadth on offer.

Ease of use
2.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for Less than 6 months29 found this helpful

Mohammed Thornley

Systems accountant · 501-1000 employees · Education

United Kingdom
5.0

25 Jul 2026

Great if you are already on Zoho

Filing a CT600 from the accounting software saved us a separate tax package, and property tracking is built in, which matters with the MTD changes. No complaints so far.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

You have to be sure you need the breadth on offer.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 1-2 years32 found this helpful

Charlotte Trelawny

Founder · 1-10 employees · Hospitality

United Kingdom
5.0

17 Jul 2026

Corporation Tax filing sold it

The free plan files Self Assessment, which almost nothing else does for nothing. Receipt autoscans work well and the reports are comprehensive.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Support on the free tier is email only.

Ease of use
4.0
Value for money
5.0
Customer service
5.0
Functionality
5.0
Used for 2+ years13 found this helpful

Alan Middleton

Office manager · 1-10 employees · Recruitment

United Kingdom
4.0

16 Jul 2026

Free plan that actually files

Filing a CT600 from the accounting software saved us a separate tax package. Only real gripe is that you have to be sure you need the breadth on offer.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

You have to be sure you need the breadth on offer.

Ease of use
4.0
Value for money
5.0
Customer service
3.0
Functionality
4.0
Used for 2+ years39 found this helpful

Stephen Sandhu

Director · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom
4.0

4 Jul 2026

Incredible value

The free plan files Self Assessment, which almost nothing else does for nothing, and filing a CT600 from the accounting software saved us a separate tax package. You have to be sure you need the breadth on offer, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

You have to be sure you need the breadth on offer.

Ease of use
5.0
Value for money
3.0
Customer service
4.0
Functionality
4.0
Used for 1-2 years23 found this helpful

Christopher Ainsley

Office manager · 1-10 employees · Property and lettings

LinkedIn verifiedUnited Kingdom
5.0

24 Jun 2026

Incredible value

The free plan files Self Assessment, which almost nothing else does for nothing, and filing a CT600 from the accounting software saved us a separate tax package. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use
5.0
Value for money
5.0
Customer service
5.0
Functionality
4.0
Used for 2+ years21 found this helpful

Ruth Baptiste

Owner · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom
4.0

24 Jun 2026

Free plan that actually files

The feature depth for the money genuinely surprised us. Only real gripe is that fewer UK accountants know it than Xero or QuickBooks.

Pros

The feature depth for the money genuinely surprised us.

Cons

Fewer UK accountants know it than Xero or QuickBooks.

Ease of use
4.0
Value for money
4.0
Customer service
3.0
Functionality
4.0
Used for 6-12 months18 found this helpful

Nicola Vaughan

Finance business partner · 1000+ employees · Recruitment

United Kingdom
5.0

18 Jun 2026

Free plan that actually files

Receipt autoscans work well and the reports are comprehensive, and the free plan files Self Assessment, which almost nothing else does for nothing. No complaints so far.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

Support on the free tier is email only.

Ease of use
5.0
Value for money
5.0
Customer service
4.0
Functionality
5.0
Used for 2+ years13 found this helpful