A feature rich CRM at a value price, part of the wider Zoho ecosystem
248 reviews matching your filters
Emma Ashworth
Owner · 11-50 employees · Fitness and leisure
12 Mar 2024
The free edition covered our first few users at no cost. The customisation let us shape it to our exact process.
Pros
The free edition covered our first few users at no cost.
Cons
The breadth takes real thought to configure well.
Louise Halliwell
Practice manager · 1-10 employees · Recruitment
6 Mar 2024
The free edition covered our first few users at no cost, and the functionality per pound genuinely undercuts the big names. No complaints so far.
Pros
The free edition covered our first few users at no cost.
Cons
Fewer UK partners know it than Salesforce or HubSpot.
Fiona Sinclair
Founder · 11-50 employees · Fitness and leisure
29 Feb 2024
The AI assistant and analytics arrive cheaper than rivals reserve them. Only real gripe is that the breadth takes real thought to configure well.
Pros
The AI assistant and analytics arrive cheaper than rivals reserve them.
Cons
The breadth takes real thought to configure well.
Andrew Vaughan
Head of finance · 1000+ employees · Food and beverage
24 Feb 2024
The customisation let us shape it to our exact process, and the free edition covered our first few users at no cost. Support on the lower tiers is lighter, but we live with it.
Pros
The customisation let us shape it to our exact process.
Cons
Support on the lower tiers is lighter.
Charlotte Patel
Director · 11-50 employees · Charity and non-profit
23 Feb 2024
The customisation let us shape it to our exact process, and if you already use Zoho the other apps just connect. Support on the lower tiers is lighter, but we live with it.
Pros
The customisation let us shape it to our exact process.
Cons
Support on the lower tiers is lighter.
Charlotte Begum
Bookkeeper · 1-10 employees · Logistics and transport
22 Feb 2024
The functionality per pound genuinely undercuts the big names, and the AI assistant and analytics arrive cheaper than rivals reserve them. No complaints so far.
Pros
The functionality per pound genuinely undercuts the big names.
Cons
Support on the lower tiers is lighter.
Jodie Wexford
Office manager · 1-10 employees · Education
21 Feb 2024
The customisation let us shape it to our exact process, and the functionality per pound genuinely undercuts the big names. The upgrade path nudges you toward the full Zoho One bundle, but we live with it.
Pros
The customisation let us shape it to our exact process.
Cons
The upgrade path nudges you toward the full Zoho One bundle.
Charlotte Fairbanks
Office manager · 1-10 employees · Veterinary
21 Feb 2024
The upgrade path nudges you toward the full Zoho One bundle, and support on the lower tiers is lighter. The free edition covered our first few users at no cost, which is about the only positive.
Pros
The free edition covered our first few users at no cost.
Cons
The upgrade path nudges you toward the full Zoho One bundle.