Zoho Books

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Strong feature depth for the money, with a free tier that files Self Assessment

4.1Based on 240 reviews

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Ratings by dimension

Ease of use4.1
Value4.0
Support4.0
Features4.1

Rating distribution

5 stars
114
4 stars
69
3 stars
36
2 stars
17
1 star
4

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Verified reviews for Zoho Books

240 reviews matching your filters

Ian Iqbal

Practice manager · 11-50 employees · Recruitment

United Kingdom

3.0

14 Jun 2024

Great if you are already on Zoho

Mixed. The feature depth for the money genuinely surprised us, but the suite is huge and the upgrade path nudges you toward the full bundle.

Pros

The feature depth for the money genuinely surprised us.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 2.0
Value for money: 3.0
Customer service: 4.0
Functionality: 2.0

Used for 6-12 months19 found this helpful

Amy Quinn

Payroll manager · 51-200 employees · Education

United Kingdom

2.0

12 Jun 2024

Great if you are already on Zoho

You have to be sure you need the breadth on offer, and the suite is huge and the upgrade path nudges you toward the full bundle. The free plan files Self Assessment, which almost nothing else does for nothing, which is about the only positive.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 2.0
Value for money: 3.0
Customer service: 1.0
Functionality: 2.0

Used for 1-2 years20 found this helpful

Thomas Mackenzie

Bookkeeper · 11-50 employees · Wholesale

United Kingdom

5.0

10 Jun 2024

Great if you are already on Zoho

The feature depth for the money genuinely surprised us. Property tracking is built in, which matters with the MTD changes.

Pros

The feature depth for the money genuinely surprised us.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Bethany Ashworth

Head of payroll · 501-1000 employees · Accounting

United Kingdom

5.0

8 Jun 2024

Check your accountant will use it

The free plan files Self Assessment, which almost nothing else does for nothing, and if you already use Zoho the other apps share data natively. No complaints so far.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years21 found this helpful

Gareth Thornley

Company secretary · 51-200 employees · Hospitality

United Kingdom

5.0

27 May 2024

Free plan that actually files

Property tracking is built in, which matters with the MTD changes, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

Property tracking is built in, which matters with the MTD changes.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years23 found this helpful

Stephen Ellery

Founder · 1-10 employees · Manufacturing

United Kingdom

5.0

22 May 2024

Incredible value

The feature depth for the money genuinely surprised us, and receipt autoscans work well and the reports are comprehensive. No complaints so far.

Pros

The feature depth for the money genuinely surprised us.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years12 found this helpful

Stephen Bhatti

Founder · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

22 May 2024

Deep features for the money

Receipt autoscans work well and the reports are comprehensive. The feature depth for the money genuinely surprised us.

Pros

Receipt autoscans work well and the reports are comprehensive.

Cons

You have to be sure you need the breadth on offer.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years

Martin Sinclair

Office manager · 1-10 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

5.0

1 May 2024

Deep features for the money

The feature depth for the money genuinely surprised us, and property tracking is built in, which matters with the MTD changes. No complaints so far.

Pros

The feature depth for the money genuinely surprised us.

Cons

Support on the free tier is email only.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years19 found this helpful

Neil Bramley

Owner · 1-10 employees · Healthcare

United Kingdom

5.0

16 Apr 2024

Incredible value

Filing a CT600 from the accounting software saved us a separate tax package. If you already use Zoho the other apps share data natively.

Pros

Filing a CT600 from the accounting software saved us a separate tax package.

Cons

Our accountant had never used it and was reluctant at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years19 found this helpful

Sarah Adeyemi

Payroll manager · 51-200 employees · Professional services

LinkedIn verifiedUnited Kingdom

4.0

14 Apr 2024

Corporation Tax filing sold it

The free plan files Self Assessment, which almost nothing else does for nothing, and filing a CT600 from the accounting software saved us a separate tax package. The suite is huge and the upgrade path nudges you toward the full bundle, but we live with it.

Pros

The free plan files Self Assessment, which almost nothing else does for nothing.

Cons

The suite is huge and the upgrade path nudges you toward the full bundle.

Ease of use: 3.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years10 found this helpful