Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
125
4 stars
100
3 stars
45
2 stars
18
1 star
9

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Verified reviews for Xero

297 reviews matching your filters

Amy Vaughan

Office manager · 11-50 employees · Recruitment

LinkedIn verifiedUnited Kingdom

5.0

3 Apr 2024

Start on Grow, not Ignite

The app marketplace connected our stock system in an afternoon. Bank reconciliation is the fastest I have used, a month clears in minutes.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years7 found this helpful

Martin Kowalski

Owner · 11-50 employees · Healthcare

United Kingdom

5.0

2 Apr 2024

The nicest accounting software to use

Unlimited users means the whole team can be in the books without a fee, and our accountant knows it inside out so support is never a problem. No complaints so far.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months6 found this helpful

Richard Quinn

Office manager · 1-10 employees · Charity and non-profit

United Kingdom

4.0

30 Mar 2024

Fast month end, every time

Unlimited users means the whole team can be in the books without a fee. Only real gripe is that most businesses need to start on Grow, not the headline entry plan.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use: 4.0
Value for money: 3.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years32 found this helpful

Andrew Lockhart

Sole trader · 11-50 employees · Retail

United Kingdom

5.0

28 Mar 2024

Start on Grow, not Ignite

Payroll is included from the Grow plan so we dropped a second subscription. MTD VAT submissions have never once given us trouble.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months25 found this helpful

Rebecca Iqbal

Founder · 11-50 employees · Charity and non-profit

United Kingdom

4.0

21 Mar 2024

Fast month end, every time

Bank reconciliation is the fastest I have used, a month clears in minutes. Only real gripe is that the fixed asset register is functional rather than good.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months38 found this helpful

Sarah Stroud

Office manager · 11-50 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

20 Mar 2024

Great for connecting other systems

MTD VAT submissions have never once given us trouble, and the app marketplace connected our stock system in an afternoon. The introductory discount ends and the standard price is a jump, but we live with it.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months35 found this helpful

Ian Iqbal

Bookkeeper · 1-10 employees · Marketing and advertising

United Kingdom

1.0

19 Mar 2024

Fast month end, every time

The fixed asset register is functional rather than good. Reporting is clean but less customisable than I expected. Looking at alternatives.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 1.0

Used for 2+ years28 found this helpful

James Trelawny

Sole trader · 11-50 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

11 Mar 2024

Reconciliation is unmatched

Bank reconciliation is the fastest I have used, a month clears in minutes, and CIS calculations for subcontractors are handled properly. No complaints so far.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years4 found this helpful

Megan Dunmore

Owner · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

10 Mar 2024

The nicest accounting software to use

The app marketplace connected our stock system in an afternoon. CIS calculations for subcontractors are handled properly.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

Most businesses need to start on Grow, not the headline entry plan.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months24 found this helpful

Freya Kaur

HR manager · 201-500 employees · Legal services

United Kingdom

3.0

10 Mar 2024

Reconciliation is unmatched

Mixed. The interface is genuinely pleasant, which sounds minor until you use it daily, but the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 4.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months36 found this helpful