Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
125
4 stars
100
3 stars
45
2 stars
18
1 star
9

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Verified reviews for Xero

297 reviews matching your filters

Jodie Whitfield

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom

5.0

29 Feb 2024

Great for connecting other systems

MTD VAT submissions have never once given us trouble, and payroll is included from the Grow plan so we dropped a second subscription. No complaints so far.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months38 found this helpful

Peter Colquhoun

Office manager · 1-10 employees · Wholesale

United Kingdom

5.0

28 Feb 2024

Start on Grow, not Ignite

Our accountant knows it inside out so support is never a problem. The interface is genuinely pleasant, which sounds minor until you use it daily.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

The introductory discount ends and the standard price is a jump.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months37 found this helpful

Stephen Whitfield

Financial controller · 51-200 employees · Logistics and transport

United Kingdom

5.0

23 Feb 2024

Start on Grow, not Ignite

The app marketplace connected our stock system in an afternoon. Our accountant knows it inside out so support is never a problem.

Pros

The app marketplace connected our stock system in an afternoon.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months38 found this helpful

Helen Wexford

Head of payroll · 1000+ employees · Construction

LinkedIn verifiedUnited Kingdom

3.0

20 Feb 2024

Payroll included tipped it for us

CIS calculations for subcontractors are handled properly. That said, the fixed asset register is functional rather than good and inventory is basic, we run a separate app for real stock control.

Pros

CIS calculations for subcontractors are handled properly.

Cons

The fixed asset register is functional rather than good.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 2+ years37 found this helpful

Charlotte Pemberton

Owner · 1-10 employees · Legal services

United Kingdom

5.0

20 Feb 2024

Payroll included tipped it for us

MTD VAT submissions have never once given us trouble, and CIS calculations for subcontractors are handled properly. No complaints so far.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months32 found this helpful

Richard Thornley

Company secretary · 51-200 employees · Hospitality

United Kingdom

4.0

19 Feb 2024

Start on Grow, not Ignite

Our accountant knows it inside out so support is never a problem, and the interface is genuinely pleasant, which sounds minor until you use it daily. The fixed asset register is functional rather than good, but we live with it.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years35 found this helpful

Olivia Whitfield

Office manager · 1-10 employees · Logistics and transport

United Kingdom

5.0

18 Feb 2024

Reconciliation is unmatched

Our accountant knows it inside out so support is never a problem, and the interface is genuinely pleasant, which sounds minor until you use it daily. No complaints so far.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful