Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Louise Bhatti

Owner · 1-10 employees · Construction

United Kingdom

5.0

21 Apr 2026

Great if your payroll is simple

Employees update their own details and request holiday in the app, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years4 found this helpful

Martin Quinn

Sole trader · 1-10 employees · IT services

United Kingdom

4.0

20 Apr 2026

Works because it is inside Xero

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. The per person allowance is easy to misread when you are growing, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 1-2 years4 found this helpful

Louise Halliwell

Operations manager · 51-200 employees · Fitness and leisure

United Kingdom

5.0

20 Apr 2026

Auto enrolment sorted

Employees update their own details and request holiday in the app, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years21 found this helpful

Sarah Kowalski

Finance director · 1000+ employees · Manufacturing

United Kingdom

5.0

18 Apr 2026

Fine up to a point

Auto enrolment assessment runs each period without me remembering, and the pension provider connection to NEST just worked. No complaints so far.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years18 found this helpful

Fiona Sinclair

Founder · 11-50 employees · Hospitality

United Kingdom

5.0

15 Apr 2026

Fine up to a point

The pay run posts straight to the ledger so there is no journal to key, and employees update their own details and request holiday in the app. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years35 found this helpful

Amy Bramley

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom

3.0

7 Apr 2026

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. That said, CIS lives in the main Xero product rather than here and moving past your tier headcount costs more than expected.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 2.0
Value for money: 2.0
Customer service: 4.0
Functionality: 3.0

Used for 6-12 months10 found this helpful

Neil Ferreira

Founder · 11-50 employees · Healthcare

United Kingdom

5.0

6 Apr 2026

Fine up to a point

The pay run posts straight to the ledger so there is no journal to key, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years17 found this helpful

Jodie Sandhu

Office manager · 1-10 employees · Hospitality

United Kingdom

5.0

4 Apr 2026

Great if your payroll is simple

The pay run posts straight to the ledger so there is no journal to key. Auto enrolment assessment runs each period without me remembering.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years4 found this helpful

Martin Radcliffe

Practice manager · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

4.0

4 Apr 2026

Works because it is inside Xero

Employees update their own details and request holiday in the app. Only real gripe is that it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years2 found this helpful

Thomas Middleton

Company secretary · 51-200 employees · Food and beverage

United Kingdom

3.0

1 Apr 2026

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler. That said, moving past your tier headcount costs more than expected and the per person allowance is easy to misread when you are growing.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years3 found this helpful