Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Thomas Dunmore

Office manager · 1-10 employees · Retail

United Kingdom

4.0

30 Jul 2026

Great if your payroll is simple

Auto enrolment assessment runs each period without me remembering. Only real gripe is that moving past your tier headcount costs more than expected.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months39 found this helpful

Katie Colquhoun

Head of finance · 501-1000 employees · Hospitality

United Kingdom

5.0

17 Jul 2026

Works because it is inside Xero

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years25 found this helpful

Mohammed Thornley

Practice manager · 1-10 employees · Marketing and advertising

United Kingdom

5.0

4 Jul 2026

Great if your payroll is simple

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months31 found this helpful

Freya Hargreaves

Head of payroll · 501-1000 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

2.0

3 Jul 2026

Posts to the ledger automatically

A bureau would find it too light, and moving past your tier headcount costs more than expected. Auto enrolment assessment runs each period without me remembering, which is about the only positive.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

A bureau would find it too light.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 1.0

Used for 2+ years15 found this helpful

Olivia Nasir

Finance director · 1000+ employees · Veterinary

United Kingdom

3.0

30 Jun 2026

Posts to the ledger automatically

Sharing one audit trail with the accounts made year end simpler. That said, moving past your tier headcount costs more than expected and it is built for simple payrolls, multiple pay frequencies push its limits.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months8 found this helpful

Laura Ainsley

Practice manager · 1-10 employees · Veterinary

United Kingdom

5.0

28 Jun 2026

Auto enrolment sorted

The pension provider connection to NEST just worked, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years28 found this helpful

Andrew Marsden

Finance director · 1000+ employees · Healthcare

United Kingdom

5.0

19 Jun 2026

Posts to the ledger automatically

Employees update their own details and request holiday in the app, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months6 found this helpful

Simon Hargreaves

Owner · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom

4.0

18 Jun 2026

Great if your payroll is simple

The pension provider connection to NEST just worked, and the pay run posts straight to the ledger so there is no journal to key. It is built for simple payrolls, multiple pay frequencies push its limits, but we live with it.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years3 found this helpful

Stephen Adeyemi

Sole trader · 1-10 employees · Marketing and advertising

United Kingdom

4.0

17 Jun 2026

Works because it is inside Xero

Auto enrolment assessment runs each period without me remembering, and sharing one audit trail with the accounts made year end simpler. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 3.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years18 found this helpful

Louise Whitfield

Finance manager · 201-500 employees · Accounting

United Kingdom

5.0

16 Jun 2026

Great if your payroll is simple

Auto enrolment assessment runs each period without me remembering, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years31 found this helpful