Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Katie Devlin

Owner · 11-50 employees · Manufacturing

United Kingdom

5.0

10 Jun 2026

Posts to the ledger automatically

Sharing one audit trail with the accounts made year end simpler. The pay run posts straight to the ledger so there is no journal to key.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months27 found this helpful

Andrew Cavendish

Director · 1-10 employees · Retail

United Kingdom

5.0

8 Jun 2026

Posts to the ledger automatically

The pay run posts straight to the ledger so there is no journal to key, and the pension provider connection to NEST just worked. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years29 found this helpful

Martin Quinn

Sole trader · 1-10 employees · Charity and non-profit

United Kingdom

5.0

4 Jun 2026

Auto enrolment sorted

The pay run posts straight to the ledger so there is no journal to key, and employees update their own details and request holiday in the app. No complaints so far.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months27 found this helpful

Rebecca Begum

Director · 1-10 employees · Food and beverage

LinkedIn verifiedUnited Kingdom

5.0

3 Jun 2026

Employees help themselves now

The pay run posts straight to the ledger so there is no journal to key. Sharing one audit trail with the accounts made year end simpler.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months8 found this helpful

Helen Kowalski

Practice manager · 11-50 employees · Accounting

United Kingdom

5.0

20 May 2026

Auto enrolment sorted

Auto enrolment assessment runs each period without me remembering. The pay run posts straight to the ledger so there is no journal to key.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months4 found this helpful

Christopher Wexford

Bookkeeper · 11-50 employees · Healthcare

United Kingdom

3.0

9 May 2026

Posts to the ledger automatically

Employees update their own details and request holiday in the app. That said, moving past your tier headcount costs more than expected and the per person allowance is easy to misread when you are growing.

Pros

Employees update their own details and request holiday in the app.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years38 found this helpful

Ruth Ashworth

Payroll manager · 201-500 employees · Property and lettings

United Kingdom

3.0

29 Apr 2026

Fine up to a point

Mixed. Sharing one audit trail with the accounts made year end simpler, but a bureau would find it too light.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months20 found this helpful

Owen Dunmore

Bookkeeper · 11-50 employees · Property and lettings

United Kingdom

5.0

26 Apr 2026

Fine up to a point

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months5 found this helpful

Gareth Adeyemi

Practice manager · 11-50 employees · Charity and non-profit

United Kingdom

5.0

24 Apr 2026

Great if your payroll is simple

The pension provider connection to NEST just worked, and sharing one audit trail with the accounts made year end simpler. No complaints so far.

Pros

The pension provider connection to NEST just worked.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months26 found this helpful

Neil Bramley

Finance business partner · 501-1000 employees · Hospitality

United Kingdom

3.0

21 Apr 2026

Posts to the ledger automatically

Employees update their own details and request holiday in the app. That said, the per person allowance is easy to misread when you are growing and CIS lives in the main Xero product rather than here.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months18 found this helpful