Xero

Verified listing

Cloud accounting built around bank reconciliation, with four UK tiers from Ignite to Ultimate

4.1Based on 297 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
125
4 stars
100
3 stars
45
2 stars
18
1 star
9

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Verified reviews for Xero

297 reviews matching your filters

Alan Pemberton

Financial controller · 51-200 employees · Manufacturing

LinkedIn verifiedUnited Kingdom

5.0

19 Jun 2026

Start on Grow, not Ignite

Unlimited users means the whole team can be in the books without a fee, and the app marketplace connected our stock system in an afternoon. No complaints so far.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years12 found this helpful

Adam Stroud

Company secretary · 51-200 employees · IT services

LinkedIn verifiedUnited Kingdom

4.0

15 Jun 2026

Payroll included tipped it for us

MTD VAT submissions have never once given us trouble, and bank reconciliation is the fastest I have used, a month clears in minutes. The fixed asset register is functional rather than good, but we live with it.

Pros

MTD VAT submissions have never once given us trouble.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 1-2 years37 found this helpful

David Trelawny

HR manager · 51-200 employees · Veterinary

LinkedIn verifiedUnited Kingdom

4.0

14 Jun 2026

Solid, with a weak entry tier

Bank reconciliation is the fastest I have used, a month clears in minutes. Only real gripe is that the fixed asset register is functional rather than good.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years35 found this helpful

Michael Ellery

Payroll manager · 51-200 employees · Accounting

United Kingdom

5.0

14 Jun 2026

Reconciliation is unmatched

Bank reconciliation is the fastest I have used, a month clears in minutes, and our accountant knows it inside out so support is never a problem. No complaints so far.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months22 found this helpful

Nicola Whitfield

Group financial controller · 501-1000 employees · Professional services

United Kingdom

4.0

13 Jun 2026

Great for connecting other systems

Our accountant knows it inside out so support is never a problem. Only real gripe is that the fixed asset register is functional rather than good.

Pros

Our accountant knows it inside out so support is never a problem.

Cons

The fixed asset register is functional rather than good.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years21 found this helpful

Robert Begum

Founder · 1-10 employees · Engineering

United Kingdom

4.0

12 Jun 2026

Solid, with a weak entry tier

Payroll is included from the Grow plan so we dropped a second subscription. Only real gripe is that the Ignite tier is far too tight, twenty invoices a month is nothing.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

The Ignite tier is far too tight, twenty invoices a month is nothing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years16 found this helpful

Mark Ferreira

Bookkeeper · 1-10 employees · Recruitment

United Kingdom

3.0

10 Jun 2026

Fast month end, every time

Mixed. Unlimited users means the whole team can be in the books without a fee, but inventory is basic, we run a separate app for real stock control.

Pros

Unlimited users means the whole team can be in the books without a fee.

Cons

Inventory is basic, we run a separate app for real stock control.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for Less than 6 months18 found this helpful

David Stroud

Finance director · 1000+ employees · Recruitment

LinkedIn verifiedUnited Kingdom

3.0

10 Jun 2026

The nicest accounting software to use

Mixed. Bank reconciliation is the fastest I have used, a month clears in minutes, but the fixed asset register is functional rather than good.

Pros

Bank reconciliation is the fastest I have used, a month clears in minutes.

Cons

The fixed asset register is functional rather than good.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for 1-2 years36 found this helpful

Laura Vaughan

Finance manager · 51-200 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

2.0

9 Jun 2026

Reconciliation is unmatched

Reporting is clean but less customisable than I expected, and the fixed asset register is functional rather than good. Payroll is included from the Grow plan so we dropped a second subscription, which is about the only positive.

Pros

Payroll is included from the Grow plan so we dropped a second subscription.

Cons

Reporting is clean but less customisable than I expected.

Ease of use: 1.0
Value for money: 2.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months15 found this helpful

Peter Adeyemi

Payroll manager · 51-200 employees · Hospitality

United Kingdom

4.0

5 Jun 2026

Unlimited users is a real saving

The interface is genuinely pleasant, which sounds minor until you use it daily. Only real gripe is that reporting is clean but less customisable than I expected.

Pros

The interface is genuinely pleasant, which sounds minor until you use it daily.

Cons

Reporting is clean but less customisable than I expected.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months29 found this helpful