Xero Payroll

Verified listing

RTI compliant payroll built into Xero rather than bolted onto it

4.1Based on 225 reviews

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Ratings by dimension

Ease of use4.0
Value4.0
Support4.0
Features4.0

Rating distribution

5 stars
100
4 stars
72
3 stars
35
2 stars
14
1 star
4

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Verified reviews for Xero Payroll

225 reviews matching your filters

Laura Radcliffe

Payroll manager · 51-200 employees · Charity and non-profit

United Kingdom

5.0

4 May 2024

Posts to the ledger automatically

Employees update their own details and request holiday in the app, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months25 found this helpful

Mark Middleton

Payroll manager · 201-500 employees · Engineering

United Kingdom

5.0

2 May 2024

Employees help themselves now

Sharing one audit trail with the accounts made year end simpler, and the pay run posts straight to the ledger so there is no journal to key. No complaints so far.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years13 found this helpful

Gareth Adeyemi

Founder · 1-10 employees · IT services

LinkedIn verifiedUnited Kingdom

5.0

2 May 2024

Employees help themselves now

Employees update their own details and request holiday in the app. The pay run posts straight to the ledger so there is no journal to key.

Pros

Employees update their own details and request holiday in the app.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months38 found this helpful

Claire Whitfield

Company secretary · 201-500 employees · Hospitality

United Kingdom

3.0

25 Apr 2024

Works because it is inside Xero

Mixed. Employees update their own details and request holiday in the app, but a bureau would find it too light.

Pros

Employees update their own details and request holiday in the app.

Cons

A bureau would find it too light.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 2.0

Used for Less than 6 months9 found this helpful

Claire Quinn

Financial controller · 201-500 employees · Hospitality

LinkedIn verifiedUnited Kingdom

3.0

19 Apr 2024

Auto enrolment sorted

Employees update their own details and request holiday in the app. That said, it is built for simple payrolls, multiple pay frequencies push its limits and the per person allowance is easy to misread when you are growing.

Pros

Employees update their own details and request holiday in the app.

Cons

It is built for simple payrolls, multiple pay frequencies push its limits.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months29 found this helpful

Robert Nasir

Company secretary · 201-500 employees · Healthcare

United Kingdom

4.0

18 Apr 2024

Works because it is inside Xero

Auto enrolment assessment runs each period without me remembering, and the pension provider connection to NEST just worked. Moving past your tier headcount costs more than expected, but we live with it.

Pros

Auto enrolment assessment runs each period without me remembering.

Cons

Moving past your tier headcount costs more than expected.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 4.0

Used for 6-12 months35 found this helpful

Nicola Trelawny

Operations manager · 201-500 employees · Veterinary

United Kingdom

2.0

17 Apr 2024

Works because it is inside Xero

The per person allowance is easy to misread when you are growing, and it is built for simple payrolls, multiple pay frequencies push its limits. The pay run posts straight to the ledger so there is no journal to key, which is about the only positive.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 2.0
Value for money: 2.0
Customer service: 1.0
Functionality: 3.0

Used for Less than 6 months32 found this helpful

David Pemberton

Practice manager · 11-50 employees · Manufacturing

United Kingdom

4.0

17 Apr 2024

Employees help themselves now

Sharing one audit trail with the accounts made year end simpler, and employees update their own details and request holiday in the app. The per person allowance is easy to misread when you are growing, but we live with it.

Pros

Sharing one audit trail with the accounts made year end simpler.

Cons

The per person allowance is easy to misread when you are growing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months24 found this helpful

Paul Okonkwo

Operations manager · 201-500 employees · Manufacturing

United Kingdom

5.0

11 Apr 2024

Auto enrolment sorted

Employees update their own details and request holiday in the app, and auto enrolment assessment runs each period without me remembering. No complaints so far.

Pros

Employees update their own details and request holiday in the app.

Cons

A bureau would find it too light.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years30 found this helpful

Robert Okonkwo

Operations manager · 51-200 employees · Professional services

United Kingdom

4.0

2 Apr 2024

Fine up to a point

The pay run posts straight to the ledger so there is no journal to key. Only real gripe is that CIS lives in the main Xero product rather than here.

Pros

The pay run posts straight to the ledger so there is no journal to key.

Cons

CIS lives in the main Xero product rather than here.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years12 found this helpful