Shape Payroll

Verified listing

Simple UK cloud payroll with a genuinely free tier for the smallest employers

4.2Based on 250 reviews

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Ratings by dimension

Ease of use4.1
Value4.1
Support4.1
Features4.0

Rating distribution

5 stars
118
4 stars
83
3 stars
27
2 stars
17
1 star
5

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Verified reviews for Shape Payroll

250 reviews matching your filters

Craig Kaur

Company secretary · 51-200 employees · Marketing and advertising

United Kingdom

4.0

30 Jun 2026

Perfect for a micro employer

The free Basic tier runs our small pay run at no cost. Only real gripe is that it is built for simple payrolls and we will outgrow it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use: 3.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months15 found this helpful

Nicola Kaur

Practice manager · 1-10 employees · Retail

United Kingdom

4.0

20 Jun 2026

Does RTI and auto enrolment fine

RTI and auto enrolment are handled without fuss, and Pro is only five pounds a month for up to five staff. Check the integration with your accounting first, but we live with it.

Pros

RTI and auto enrolment are handled without fuss.

Cons

Check the integration with your accounting first.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years2 found this helpful

Daniel Adeyemi

Company secretary · 51-200 employees · Education

United Kingdom

4.0

18 Jun 2026

Perfect for a micro employer

The pay run is quick and clear for a non specialist. Only real gripe is that it is built for simple payrolls and we will outgrow it.

Pros

The pay run is quick and clear for a non specialist.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use: 3.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years13 found this helpful

Louise Stroud

Bookkeeper · 1-10 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

5.0

12 Jun 2026

Great for a handful of staff

It updates itself for each April without me thinking about it, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for Less than 6 months39 found this helpful

Rachel Patel

Bookkeeper · 1-10 employees · Legal services

United Kingdom

5.0

10 Jun 2026

Free payroll that works

It updates itself for each April without me thinking about it, and the pay run is quick and clear for a non specialist. No complaints so far.

Pros

It updates itself for each April without me thinking about it.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years11 found this helpful

Gareth Rhodes

Operations manager · 201-500 employees · Recruitment

LinkedIn verifiedUnited Kingdom

3.0

4 Jun 2026

Great for a handful of staff

It updates itself for each April without me thinking about it. That said, check the integration with your accounting first and it is built for simple payrolls and we will outgrow it.

Pros

It updates itself for each April without me thinking about it.

Cons

Check the integration with your accounting first.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 2.0

Used for 6-12 months27 found this helpful

Richard Osei

Head of finance · 1000+ employees · Professional services

LinkedIn verifiedUnited Kingdom

2.0

31 May 2026

Does RTI and auto enrolment fine

No multiple pay frequencies or complex statutory handling, and check the integration with your accounting first. Pro is only five pounds a month for up to five staff, which is about the only positive.

Pros

Pro is only five pounds a month for up to five staff.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use: 2.0
Value for money: 2.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months39 found this helpful

Hannah Dunmore

Office manager · 1-10 employees · Legal services

LinkedIn verifiedUnited Kingdom

5.0

30 May 2026

Simple and cheap

The pay run is quick and clear for a non specialist, and Pro is only five pounds a month for up to five staff. No complaints so far.

Pros

The pay run is quick and clear for a non specialist.

Cons

Check the integration with your accounting first.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years2 found this helpful

Mohammed Cavendish

Office manager · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

30 May 2026

Great for a handful of staff

The free Basic tier runs our small pay run at no cost, and Pro is only five pounds a month for up to five staff. No complaints so far.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

It is built for simple payrolls and we will outgrow it.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months36 found this helpful

Craig Hargreaves

Practice manager · 1-10 employees · Education

LinkedIn verifiedUnited Kingdom

4.0

25 May 2026

Great for a handful of staff

The free Basic tier runs our small pay run at no cost, and Pro is only five pounds a month for up to five staff. No multiple pay frequencies or complex statutory handling, but we live with it.

Pros

The free Basic tier runs our small pay run at no cost.

Cons

No multiple pay frequencies or complex statutory handling.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months38 found this helpful