Sage Accounting

Verified listing

Cloud accounting for UK small businesses, with payroll and an AI assistant included in every plan

3.9Based on 206 reviews

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Ratings by dimension

Ease of use3.8
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
80
4 stars
70
3 stars
28
2 stars
21
1 star
7

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Verified reviews for Sage Accounting

206 reviews matching your filters

Gareth Osei

Operations manager · 51-200 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

12 May 2026

Does what a small business needs

VAT returns submit cleanly and the MTD side has never given us trouble, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.

Pros

VAT returns submit cleanly and the MTD side has never given us trouble.

Cons

Adding employees to payroll pushes the monthly cost up faster than expected.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years10 found this helpful

Ian Ashworth

Director · 11-50 employees · Manufacturing

United Kingdom

2.0

10 May 2026

Good value once you are on Standard

Some of the AI features feel half finished, and receipt capture is metered and 30 a month goes quickly in a busy period. Having payroll included saved us a second subscription entirely, which is about the only positive.

Pros

Having payroll included saved us a second subscription entirely.

Cons

Some of the AI features feel half finished.

Ease of use: 2.0
Value for money: 3.0
Customer service: 2.0
Functionality: 1.0

Used for 1-2 years6 found this helpful

Priya Patel

Owner · 1-10 employees · Healthcare

United Kingdom

5.0

9 May 2026

Fine for our size

The cash flow forecast is genuinely useful for planning payment runs. Support answered the phone in under five minutes at year end.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years18 found this helpful

Gareth Ainsley

Founder · 11-50 employees · Professional services

United Kingdom

5.0

9 May 2026

Does what a small business needs

The cash flow forecast is genuinely useful for planning payment runs. Having payroll included saved us a second subscription entirely.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

The Start tier is too limited, you end up on Standard almost immediately.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years3 found this helpful

Simon Colquhoun

Operations manager · 51-200 employees · Healthcare

United Kingdom

5.0

4 May 2026

Payroll being included changed the maths

The cash flow forecast is genuinely useful for planning payment runs. VAT returns submit cleanly and the MTD side has never given us trouble.

Pros

The cash flow forecast is genuinely useful for planning payment runs.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months33 found this helpful

Sarah Ainsley

Owner · 1-10 employees · Veterinary

LinkedIn verifiedUnited Kingdom

5.0

1 May 2026

Solid for VAT and CIS

Moving from spreadsheets took a weekend and the import worked, and bank reconciliation is quick once the rules learn your suppliers. No complaints so far.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years26 found this helpful

Ruth Nasir

Founder · 11-50 employees · Logistics and transport

LinkedIn verifiedUnited Kingdom

3.0

21 Apr 2026

Reliable, if not exciting

Mixed. Moving from spreadsheets took a weekend and the import worked, but reporting is fine until you want something custom, then it is export to Excel.

Pros

Moving from spreadsheets took a weekend and the import worked.

Cons

Reporting is fine until you want something custom, then it is export to Excel.

Ease of use: 3.0
Value for money: 4.0
Customer service: 2.0
Functionality: 2.0

Used for 6-12 months35 found this helpful

Bethany Begum

Bookkeeper · 11-50 employees · Engineering

United Kingdom

3.0

20 Apr 2026

Works, with caveats on the entry tier

Mixed. Bank reconciliation is quick once the rules learn your suppliers, but the interface changed twice in a year and retraining staff is a cost.

Pros

Bank reconciliation is quick once the rules learn your suppliers.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 4.0
Value for money: 4.0
Customer service: 2.0
Functionality: 4.0

Used for 6-12 months29 found this helpful

Claire Trelawny

Financial controller · 51-200 employees · Healthcare

LinkedIn verifiedUnited Kingdom

4.0

12 Apr 2026

Fine for our size

Invoice chasing runs itself and our debtor days dropped noticeably. Only real gripe is that the interface changed twice in a year and retraining staff is a cost.

Pros

Invoice chasing runs itself and our debtor days dropped noticeably.

Cons

The interface changed twice in a year and retraining staff is a cost.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years10 found this helpful

Ian Sandhu

Office manager · 1-10 employees · Engineering

United Kingdom

5.0

5 Apr 2026

Solid for VAT and CIS

Copilot flagged a duplicate supplier invoice before we paid it. Bank reconciliation is quick once the rules learn your suppliers.

Pros

Copilot flagged a duplicate supplier invoice before we paid it.

Cons

Receipt capture is metered and 30 a month goes quickly in a busy period.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months33 found this helpful