QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Martin Pemberton

Sole trader · 1-10 employees · Construction

United Kingdom

2.0

18 Jun 2026

No journal to key anymore

CIS sits in the accounting side, which confused us at first, and corrections to a past period are more awkward than they should be. Payslips self serve so the team stopped emailing me for copies, which is about the only positive.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 2.0
Value for money: 3.0
Customer service: 1.0
Functionality: 3.0

Used for 6-12 months20 found this helpful

Neil Fairbanks

Payroll manager · 51-200 employees · Construction

United Kingdom

5.0

13 Jun 2026

Does the basics well

Auto enrolment assessment happens each period without me chasing it. Payslips self serve so the team stopped emailing me for copies.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months34 found this helpful

Andrew Cavendish

Founder · 1-10 employees · Wholesale

United Kingdom

4.0

4 Jun 2026

Handy if you already use QuickBooks

Payslips self serve so the team stopped emailing me for copies, and running payroll inside the same product means no journal to key by hand. Corrections to a past period are more awkward than they should be, but we live with it.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years34 found this helpful

Zoe Baptiste

Payroll manager · 201-500 employees · Education

United Kingdom

3.0

24 May 2026

Fine for a simple payroll

Running payroll inside the same product means no journal to key by hand. That said, depth runs out fast if your payroll is anything but straightforward and corrections to a past period are more awkward than they should be.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months15 found this helpful

Sarah Quinn

Finance manager · 201-500 employees · Manufacturing

United Kingdom

4.0

18 May 2026

Fine for a simple payroll

Auto enrolment assessment happens each period without me chasing it, and running payroll inside the same product means no journal to key by hand. Depth runs out fast if your payroll is anything but straightforward, but we live with it.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years25 found this helpful

Amy Patel

Director · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

3.0

16 May 2026

Auto enrolment just works

Mixed. One supplier for accounts and payroll keeps the audit trail simple, but not something a payroll bureau should be looking at.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months4 found this helpful

Richard Sandhu

Office manager · 11-50 employees · Legal services

United Kingdom

1.0

14 May 2026

Handy if you already use QuickBooks

Corrections to a past period are more awkward than they should be. It is a paid add on, so compare the real total against Xero and Sage. Looking at alternatives.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 1.0
Value for money: 1.0
Customer service: 1.0
Functionality: 2.0

Used for 2+ years17 found this helpful

Megan Devlin

Bookkeeper · 1-10 employees · Charity and non-profit

United Kingdom

5.0

11 May 2026

Does the basics well

Running payroll inside the same product means no journal to key by hand. One supplier for accounts and payroll keeps the audit trail simple.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years12 found this helpful

Rachel Iqbal

Sole trader · 11-50 employees · Fitness and leisure

United Kingdom

4.0

29 Apr 2026

Add the cost before you compare

One supplier for accounts and payroll keeps the audit trail simple, and auto enrolment assessment happens each period without me chasing it. CIS sits in the accounting side, which confused us at first, but we live with it.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months20 found this helpful

Hannah Lockhart

Office manager · 1-10 employees · Recruitment

United Kingdom

5.0

28 Apr 2026

Handy if you already use QuickBooks

Running payroll inside the same product means no journal to key by hand. One supplier for accounts and payroll keeps the audit trail simple.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months12 found this helpful