QuickBooks Payroll

Verified listing

Intuit's UK payroll add on for QuickBooks Online

4.0Based on 218 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support3.8
Features3.9

Rating distribution

5 stars
86
4 stars
76
3 stars
31
2 stars
18
1 star
7

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Verified reviews for QuickBooks Payroll

218 reviews matching your filters

Stephen Ferreira

Practice manager · 11-50 employees · Veterinary

United Kingdom

5.0

2 Aug 2026

Fine for a simple payroll

The pay run is forgiving for someone who is not a payroll specialist. One supplier for accounts and payroll keeps the audit trail simple.

Pros

The pay run is forgiving for someone who is not a payroll specialist.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years20 found this helpful

Stephen Corrigan

Financial controller · 201-500 employees · Education

United Kingdom

5.0

31 Jul 2026

Auto enrolment just works

Running payroll inside the same product means no journal to key by hand. Auto enrolment assessment happens each period without me chasing it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months

Mohammed Nowak

Owner · 1-10 employees · Logistics and transport

United Kingdom

2.0

27 Jul 2026

Add the cost before you compare

Not something a payroll bureau should be looking at, and corrections to a past period are more awkward than they should be. Auto enrolment assessment happens each period without me chasing it, which is about the only positive.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 1.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years19 found this helpful

Peter Cavendish

Founder · 1-10 employees · Retail

United Kingdom

5.0

22 Jul 2026

Auto enrolment just works

One supplier for accounts and payroll keeps the audit trail simple. Auto enrolment assessment happens each period without me chasing it.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months35 found this helpful

Alan Nowak

Owner · 11-50 employees · Manufacturing

United Kingdom

5.0

12 Jul 2026

Fine for a simple payroll

Running payroll inside the same product means no journal to key by hand. Auto enrolment assessment happens each period without me chasing it.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

It is a paid add on, so compare the real total against Xero and Sage.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years24 found this helpful

Bethany Baptiste

Owner · 1-10 employees · Fitness and leisure

United Kingdom

3.0

12 Jul 2026

No journal to key anymore

Mixed. Running payroll inside the same product means no journal to key by hand, but corrections to a past period are more awkward than they should be.

Pros

Running payroll inside the same product means no journal to key by hand.

Cons

Corrections to a past period are more awkward than they should be.

Ease of use: 4.0
Value for money: 4.0
Customer service: 2.0
Functionality: 2.0

Used for 1-2 years26 found this helpful

Hannah Middleton

Head of finance · 1000+ employees · Accounting

United Kingdom

3.0

9 Jul 2026

Fine for a simple payroll

Mixed. Payslips self serve so the team stopped emailing me for copies, but not something a payroll bureau should be looking at.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

Not something a payroll bureau should be looking at.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years18 found this helpful

Laura Lockhart

Director · 11-50 employees · Healthcare

United Kingdom

4.0

6 Jul 2026

Add the cost before you compare

One supplier for accounts and payroll keeps the audit trail simple. Only real gripe is that CIS sits in the accounting side, which confused us at first.

Pros

One supplier for accounts and payroll keeps the audit trail simple.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years30 found this helpful

Aisha Kaur

Practice manager · 1-10 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

3.0

30 Jun 2026

Does the basics well

Payslips self serve so the team stopped emailing me for copies. That said, CIS sits in the accounting side, which confused us at first and depth runs out fast if your payroll is anything but straightforward.

Pros

Payslips self serve so the team stopped emailing me for copies.

Cons

CIS sits in the accounting side, which confused us at first.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years32 found this helpful

Rebecca Fairbanks

Director · 1-10 employees · Engineering

United Kingdom

5.0

21 Jun 2026

No journal to key anymore

Auto enrolment assessment happens each period without me chasing it. The pay run is forgiving for someone who is not a payroll specialist.

Pros

Auto enrolment assessment happens each period without me chasing it.

Cons

Depth runs out fast if your payroll is anything but straightforward.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years17 found this helpful