Oracle NetSuite

Verified listing

A cloud ERP for scaling and multi entity businesses, sold entirely on quote

4.0Based on 256 reviews

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Ratings by dimension

Ease of use3.9
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
98
4 stars
98
3 stars
36
2 stars
20
1 star
4

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Verified reviews for Oracle NetSuite

256 reviews matching your filters

Olivia Mackenzie

Bookkeeper · 11-50 employees · IT services

United Kingdom

4.0

19 Mar 2024

Powerful, and a real investment

It scaled with us through two acquisitions, and one version of the truth across the whole business. The customisation that makes it powerful also makes it complex, but we live with it.

Pros

It scaled with us through two acquisitions.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years15 found this helpful

Peter Colquhoun

Office manager · 11-50 employees · Professional services

United Kingdom

2.0

14 Mar 2024

Consolidation across our group

The customisation that makes it powerful also makes it complex, and more than a business that just needs finance requires. It scaled with us through two acquisitions, which is about the only positive.

Pros

It scaled with us through two acquisitions.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 2.0

Used for Less than 6 months23 found this helpful

Aisha Kowalski

HR manager · 51-200 employees · Marketing and advertising

United Kingdom

4.0

11 Mar 2024

Cloud ERP that scaled with us

Finance, inventory and ecommerce in one database ended the integration seams. Only real gripe is that more than a business that just needs finance requires.

Pros

Finance, inventory and ecommerce in one database ended the integration seams.

Cons

More than a business that just needs finance requires.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years25 found this helpful

Eleanor Halliwell

Payroll manager · 201-500 employees · Construction

LinkedIn verifiedUnited Kingdom

3.0

7 Mar 2024

One system for the whole business

Being cloud native, we avoid the upgrade pain of old ERPs. That said, implementation is a significant partner led project and the customisation that makes it powerful also makes it complex.

Pros

Being cloud native, we avoid the upgrade pain of old ERPs.

Cons

Implementation is a significant partner led project.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years28 found this helpful

Gareth Halliwell

Office manager · 11-50 employees · Legal services

United Kingdom

5.0

26 Feb 2024

Consolidation across our group

It scaled with us through two acquisitions, and multi entity consolidation handles our group properly. No complaints so far.

Pros

It scaled with us through two acquisitions.

Cons

More than a business that just needs finance requires.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months16 found this helpful

Thomas Colquhoun

Director · 11-50 employees · Legal services

LinkedIn verifiedUnited Kingdom

4.0

18 Feb 2024

Consolidation across our group

Finance, inventory and ecommerce in one database ended the integration seams, and one version of the truth across the whole business. There is no published price and the total cost is substantial, but we live with it.

Pros

Finance, inventory and ecommerce in one database ended the integration seams.

Cons

There is no published price and the total cost is substantial.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years2 found this helpful