Oracle NetSuite

Verified listing

A cloud ERP for scaling and multi entity businesses, sold entirely on quote

4.0Based on 256 reviews

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Ratings by dimension

Ease of use3.9
Value4.0
Support3.9
Features4.0

Rating distribution

5 stars
98
4 stars
98
3 stars
36
2 stars
20
1 star
4

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Verified reviews for Oracle NetSuite

256 reviews matching your filters

Richard Pemberton

Office manager · 1-10 employees · Food and beverage

United Kingdom

3.0

4 Aug 2026

No more integration seams

Finance, inventory and ecommerce in one database ended the integration seams. That said, the customisation that makes it powerful also makes it complex and more than a business that just needs finance requires.

Pros

Finance, inventory and ecommerce in one database ended the integration seams.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 2.0
Value for money: 2.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months21 found this helpful

Andrew Begum

Bookkeeper · 11-50 employees · Manufacturing

United Kingdom

2.0

4 Aug 2026

Powerful, and a real investment

There is no published price and the total cost is substantial, and the customisation that makes it powerful also makes it complex. Finance, inventory and ecommerce in one database ended the integration seams, which is about the only positive.

Pros

Finance, inventory and ecommerce in one database ended the integration seams.

Cons

There is no published price and the total cost is substantial.

Ease of use: 2.0
Value for money: 1.0
Customer service: 3.0
Functionality: 2.0

Used for Less than 6 months30 found this helpful

Kevin Dunmore

Founder · 11-50 employees · Fitness and leisure

LinkedIn verifiedUnited Kingdom

5.0

3 Aug 2026

One system for the whole business

One version of the truth across the whole business. Being cloud native, we avoid the upgrade pain of old ERPs.

Pros

One version of the truth across the whole business.

Cons

There is no published price and the total cost is substantial.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months14 found this helpful

Rebecca Radcliffe

Director · 11-50 employees · Professional services

United Kingdom

4.0

3 Aug 2026

One system for the whole business

Multi entity consolidation handles our group properly. Only real gripe is that the customisation that makes it powerful also makes it complex.

Pros

Multi entity consolidation handles our group properly.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years5 found this helpful

Simon Radcliffe

HR manager · 201-500 employees · Veterinary

United Kingdom

4.0

27 Jul 2026

Consolidation across our group

One version of the truth across the whole business, and being cloud native, we avoid the upgrade pain of old ERPs. Implementation is a significant partner led project, but we live with it.

Pros

One version of the truth across the whole business.

Cons

Implementation is a significant partner led project.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 3.0

Used for 2+ years3 found this helpful

Hannah Holloway

Company secretary · 51-200 employees · Hospitality

United Kingdom

4.0

26 Jul 2026

One system for the whole business

It scaled with us through two acquisitions, and finance, inventory and ecommerce in one database ended the integration seams. The customisation that makes it powerful also makes it complex, but we live with it.

Pros

It scaled with us through two acquisitions.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 6-12 months3 found this helpful

Olivia Pemberton

Director · 11-50 employees · Food and beverage

United Kingdom

4.0

25 Jul 2026

Powerful, and a real investment

One version of the truth across the whole business. Only real gripe is that more than a business that just needs finance requires.

Pros

One version of the truth across the whole business.

Cons

More than a business that just needs finance requires.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 3.0

Used for 2+ years20 found this helpful

Bethany Marsden

Office manager · 11-50 employees · Marketing and advertising

United Kingdom

3.0

22 Jul 2026

Powerful, and a real investment

Being cloud native, we avoid the upgrade pain of old ERPs. That said, there is no published price and the total cost is substantial and implementation is a significant partner led project.

Pros

Being cloud native, we avoid the upgrade pain of old ERPs.

Cons

There is no published price and the total cost is substantial.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months28 found this helpful

Rachel Sandhu

HR manager · 201-500 employees · Hospitality

LinkedIn verifiedUnited Kingdom

5.0

20 Jul 2026

Cloud ERP that scaled with us

Finance, inventory and ecommerce in one database ended the integration seams. It scaled with us through two acquisitions.

Pros

Finance, inventory and ecommerce in one database ended the integration seams.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months16 found this helpful

Ruth Devlin

Operations manager · 201-500 employees · Logistics and transport

United Kingdom

5.0

18 Jul 2026

No more integration seams

Multi entity consolidation handles our group properly. Finance, inventory and ecommerce in one database ended the integration seams.

Pros

Multi entity consolidation handles our group properly.

Cons

The customisation that makes it powerful also makes it complex.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months31 found this helpful