Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Nicola Whitfield

Payroll manager · 201-500 employees · Fitness and leisure

United Kingdom

4.0

21 Jun 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years16 found this helpful

Nicola Vaughan

Finance director · 501-1000 employees · Healthcare

United Kingdom

3.0

11 Jun 2026

Broad, if not the deepest

Mixed. The benefits marketplace gave staff something they actually noticed, but the Australian roots show in a few workflows.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

The Australian roots show in a few workflows.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years31 found this helpful

Owen Baptiste

Practice manager · 1-10 employees · Hospitality

LinkedIn verifiedUnited Kingdom

4.0

9 Jun 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start. Only real gripe is that a dedicated payroll tool handles our odd cases better.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months14 found this helpful

Nicola Trelawny

Financial controller · 51-200 employees · Charity and non-profit

LinkedIn verifiedUnited Kingdom

5.0

4 Jun 2026

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions. Onboarding a new starter is smooth from offer to first payslip.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 1-2 years37 found this helpful

Emma Hargreaves

Sole trader · 11-50 employees · Professional services

United Kingdom

5.0

4 Jun 2026

Good all rounder for a growing team

The employee app gets used, which is half the battle. The free payroll tier genuinely cost us nothing to start.

Pros

The employee app gets used, which is half the battle.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years1 found this helpful

Michael Sinclair

Director · 11-50 employees · IT services

United Kingdom

3.0

1 Jun 2026

One platform replaced three

Mixed. The benefits marketplace gave staff something they actually noticed, but all in one means good at lots rather than best at any one thing.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months30 found this helpful

Ian Devlin

Office manager · 1-10 employees · Fitness and leisure

United Kingdom

3.0

29 May 2026

Free payroll got us started

Mixed. The employee app gets used, which is half the battle, but all in one means good at lots rather than best at any one thing.

Pros

The employee app gets used, which is half the battle.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 2.0

Used for 2+ years2 found this helpful

Hannah Osei

Practice manager · 11-50 employees · Food and beverage

United Kingdom

5.0

22 May 2026

Broad, if not the deepest

Onboarding a new starter is smooth from offer to first payslip. The free payroll tier genuinely cost us nothing to start.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 6-12 months2 found this helpful

Rachel Mackenzie

Financial controller · 201-500 employees · Food and beverage

United Kingdom

4.0

19 May 2026

The app gets used

Onboarding a new starter is smooth from offer to first payslip. Only real gripe is that the per employee minimums add up faster than the headline suggests.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years28 found this helpful

Neil Patel

Payroll manager · 201-500 employees · Food and beverage

United Kingdom

5.0

12 May 2026

Consolidation was the win

Having HR, payroll and benefits in one place ended three subscriptions, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The per employee minimums add up faster than the headline suggests.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months1 found this helpful