Employment Hero

Verified listing

An all in one HR, payroll and benefits platform with a genuinely free payroll tier

4.1Based on 273 reviews

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Ratings by dimension

Ease of use3.9
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
114
4 stars
95
3 stars
33
2 stars
26
1 star
5

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Verified reviews for Employment Hero

273 reviews matching your filters

Freya Bramley

Owner · 1-10 employees · Retail

United Kingdom

5.0

2 Aug 2026

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions, and the benefits marketplace gave staff something they actually noticed. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months20 found this helpful

Kevin Corrigan

Bookkeeper · 1-10 employees · Legal services

United Kingdom

4.0

1 Aug 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. All in one means good at lots rather than best at any one thing, but we live with it.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 3.0
Customer service: 4.0
Functionality: 4.0

Used for Less than 6 months17 found this helpful

Paul Mackenzie

Owner · 1-10 employees · Recruitment

United Kingdom

3.0

30 Jul 2026

Broad, if not the deepest

The benefits marketplace gave staff something they actually noticed. That said, a dedicated payroll tool handles our odd cases better and the Australian roots show in a few workflows.

Pros

The benefits marketplace gave staff something they actually noticed.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months20 found this helpful

Adam Bramley

Finance manager · 51-200 employees · Retail

United Kingdom

5.0

27 Jul 2026

One platform replaced three

The free payroll tier genuinely cost us nothing to start. The benefits marketplace gave staff something they actually noticed.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months30 found this helpful

James Vaughan

Sole trader · 11-50 employees · Veterinary

United Kingdom

4.0

25 Jul 2026

Free payroll got us started

Having HR, payroll and benefits in one place ended three subscriptions. Only real gripe is that all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years37 found this helpful

Emma Hargreaves

Management accountant · 51-200 employees · Fitness and leisure

United Kingdom

4.0

16 Jul 2026

Consolidation was the win

Onboarding a new starter is smooth from offer to first payslip, and having HR, payroll and benefits in one place ended three subscriptions. A dedicated payroll tool handles our odd cases better, but we live with it.

Pros

Onboarding a new starter is smooth from offer to first payslip.

Cons

A dedicated payroll tool handles our odd cases better.

Ease of use: 4.0
Value for money: 5.0
Customer service: 5.0
Functionality: 3.0

Used for Less than 6 months2 found this helpful

Robert Middleton

Practice manager · 1-10 employees · Property and lettings

United Kingdom

5.0

12 Jul 2026

Good all rounder for a growing team

Having HR, payroll and benefits in one place ended three subscriptions, and the free payroll tier genuinely cost us nothing to start. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

The Australian roots show in a few workflows.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years27 found this helpful

Andrew Marsden

Management accountant · 51-200 employees · Hospitality

United Kingdom

3.0

11 Jul 2026

Broad, if not the deepest

Mixed. Having HR, payroll and benefits in one place ended three subscriptions, but all in one means good at lots rather than best at any one thing.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 3.0
Value for money: 3.0
Customer service: 2.0
Functionality: 3.0

Used for Less than 6 months17 found this helpful

Daniel Okonkwo

Head of payroll · 1000+ employees · Education

United Kingdom

5.0

10 Jul 2026

Consolidation was the win

The free payroll tier genuinely cost us nothing to start, and the employee app gets used, which is half the battle. No complaints so far.

Pros

The free payroll tier genuinely cost us nothing to start.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years12 found this helpful

Olivia Hargreaves

Group financial controller · 1000+ employees · Fitness and leisure

United Kingdom

5.0

29 Jun 2026

The app gets used

Having HR, payroll and benefits in one place ended three subscriptions, and onboarding a new starter is smooth from offer to first payslip. No complaints so far.

Pros

Having HR, payroll and benefits in one place ended three subscriptions.

Cons

All in one means good at lots rather than best at any one thing.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years11 found this helpful