SAP Business One

Verified listing

SAP's ERP for small and mid sized businesses, delivered through partners on quote

4.0Based on 227 reviews

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Ratings by dimension

Ease of use4.0
Value3.9
Support4.0
Features3.9

Rating distribution

5 stars
93
4 stars
78
3 stars
32
2 stars
14
1 star
10

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Verified reviews for SAP Business One

227 reviews matching your filters

Freya Baptiste

Company secretary · 51-200 employees · Veterinary

United Kingdom

4.0

3 Aug 2026

Partner made it fit our sector

The integrated core is solid and the SAP name reassured our board, and multi currency and the international foundations are there. Outcomes vary by implementer, so choose the partner carefully, but we live with it.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 3.0
Value for money: 4.0
Customer service: 3.0
Functionality: 4.0

Used for 6-12 months29 found this helpful

Martin Lockhart

HR manager · 201-500 employees · Marketing and advertising

United Kingdom

4.0

28 Jul 2026

The SAP name reassured us

Reliable and structured in the way you expect from SAP, and stock, production and finance work together properly. More system than a business that just needs accounting, but we live with it.

Pros

Reliable and structured in the way you expect from SAP.

Cons

More system than a business that just needs accounting.

Ease of use: 4.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 6-12 months33 found this helpful

Rachel Marsden

Financial controller · 51-200 employees · Retail

United Kingdom

5.0

21 Jul 2026

Reliable and structured

Reliable and structured in the way you expect from SAP. Multi currency and the international foundations are there.

Pros

Reliable and structured in the way you expect from SAP.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 5.0

Used for Less than 6 months14 found this helpful

Amy Lockhart

Owner · 1-10 employees · Healthcare

United Kingdom

4.0

16 Jul 2026

Partner made it fit our sector

Reliable and structured in the way you expect from SAP, and the integrated core is solid and the SAP name reassured our board. More system than a business that just needs accounting, but we live with it.

Pros

Reliable and structured in the way you expect from SAP.

Cons

More system than a business that just needs accounting.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 1-2 years7 found this helpful

Olivia Trelawny

Practice manager · 11-50 employees · Wholesale

LinkedIn verifiedUnited Kingdom

4.0

12 Jul 2026

Partner made it fit our sector

Multi currency and the international foundations are there. Only real gripe is that more system than a business that just needs accounting.

Pros

Multi currency and the international foundations are there.

Cons

More system than a business that just needs accounting.

Ease of use: 4.0
Value for money: 4.0
Customer service: 3.0
Functionality: 5.0

Used for 2+ years29 found this helpful

Zoe Vaughan

Finance director · 1000+ employees · Healthcare

LinkedIn verifiedUnited Kingdom

5.0

6 Jul 2026

Good for a product business

The integrated core is solid and the SAP name reassured our board, and our partner knew our sector and the industry version fit well. No complaints so far.

Pros

The integrated core is solid and the SAP name reassured our board.

Cons

Outcomes vary by implementer, so choose the partner carefully.

Ease of use: 5.0
Value for money: 4.0
Customer service: 4.0
Functionality: 5.0

Used for 2+ years24 found this helpful

Aisha Ashworth

Company secretary · 51-200 employees · Fitness and leisure

United Kingdom

5.0

4 Jul 2026

Partner made it fit our sector

Reliable and structured in the way you expect from SAP, and multi currency and the international foundations are there. No complaints so far.

Pros

Reliable and structured in the way you expect from SAP.

Cons

The interface is functional rather than modern.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years6 found this helpful

Andrew Ashworth

Company secretary · 51-200 employees · Property and lettings

LinkedIn verifiedUnited Kingdom

2.0

21 Jun 2026

Reliable and structured

More system than a business that just needs accounting, and outcomes vary by implementer, so choose the partner carefully. Stock, production and finance work together properly, which is about the only positive.

Pros

Stock, production and finance work together properly.

Cons

More system than a business that just needs accounting.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 1.0

Used for Less than 6 months31 found this helpful

Nicola Okonkwo

Payroll manager · 201-500 employees · Recruitment

LinkedIn verifiedUnited Kingdom

3.0

20 Jun 2026

The SAP name reassured us

Mixed. Our partner knew our sector and the industry version fit well, but the interface is functional rather than modern.

Pros

Our partner knew our sector and the industry version fit well.

Cons

The interface is functional rather than modern.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years18 found this helpful

Martin Stroud

Bookkeeper · 11-50 employees · Property and lettings

United Kingdom

5.0

16 Jun 2026

Solid integrated ERP

Stock, production and finance work together properly, and the integrated core is solid and the SAP name reassured our board. No complaints so far.

Pros

Stock, production and finance work together properly.

Cons

More system than a business that just needs accounting.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years17 found this helpful