Odoo

Verified listing

A modular open source ERP where you switch on only the apps you need

4.1Based on 218 reviews

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Ratings by dimension

Ease of use4.0
Value4.1
Support4.1
Features4.0

Rating distribution

5 stars
95
4 stars
78
3 stars
27
2 stars
8
1 star
10

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Verified reviews for Odoo

218 reviews matching your filters

Ruth Kaur

HR manager · 201-500 employees · Marketing and advertising

LinkedIn verifiedUnited Kingdom

4.0

2 May 2024

Cheaper than the big ERPs

Switching on only the apps we need suited our budget perfectly. Only real gripe is that a poorly configured Odoo is as painful as any bad ERP.

Pros

Switching on only the apps we need suited our budget perfectly.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 4.0
Value for money: 5.0
Customer service: 4.0
Functionality: 4.0

Used for 1-2 years33 found this helpful

Mark Begum

Management accountant · 51-200 employees · Hospitality

United Kingdom

5.0

2 May 2024

Great value, needs a good partner

Being open source, our partner customised it to fit us, and we added inventory and manufacturing as we grew, one at a time. No complaints so far.

Pros

Being open source, our partner customised it to fit us.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 4.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years20 found this helpful

Fiona Ainsley

Office manager · 1-10 employees · Logistics and transport

United Kingdom

3.0

8 Apr 2024

Switch on what you need

Mixed. Far cheaper than NetSuite or SAP for a broad platform, but the flexibility means getting it right takes real setup effort.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months36 found this helpful

Nicola Ainsley

Office manager · 1-10 employees · Professional services

United Kingdom

2.0

8 Apr 2024

Grew app by app with us

A poorly configured Odoo is as painful as any bad ERP, and the promotional price and the renewal price are different. The one app free tier let us start at no cost, which is about the only positive.

Pros

The one app free tier let us start at no cost.

Cons

A poorly configured Odoo is as painful as any bad ERP.

Ease of use: 3.0
Value for money: 2.0
Customer service: 1.0
Functionality: 2.0

Used for 6-12 months11 found this helpful

Rachel Kaur

Sole trader · 11-50 employees · Engineering

United Kingdom

4.0

6 Apr 2024

Great value, needs a good partner

We added inventory and manufacturing as we grew, one at a time, and the one app free tier let us start at no cost. Quality varies across the many apps and community modules, but we live with it.

Pros

We added inventory and manufacturing as we grew, one at a time.

Cons

Quality varies across the many apps and community modules.

Ease of use: 3.0
Value for money: 4.0
Customer service: 4.0
Functionality: 4.0

Used for 2+ years1 found this helpful

Amy Adeyemi

Bookkeeper · 1-10 employees · Construction

LinkedIn verifiedUnited Kingdom

5.0

20 Mar 2024

Free app got us started

Far cheaper than NetSuite or SAP for a broad platform, and we added inventory and manufacturing as we grew, one at a time. No complaints so far.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

Quality varies across the many apps and community modules.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years27 found this helpful

Olivia Quinn

Bookkeeper · 1-10 employees · Food and beverage

United Kingdom

4.0

19 Mar 2024

Free app got us started

Far cheaper than NetSuite or SAP for a broad platform. Only real gripe is that the flexibility means getting it right takes real setup effort.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

The flexibility means getting it right takes real setup effort.

Ease of use: 4.0
Value for money: 5.0
Customer service: 3.0
Functionality: 4.0

Used for 2+ years35 found this helpful

Simon Holloway

Owner · 1-10 employees · Food and beverage

United Kingdom

3.0

16 Mar 2024

Switch on what you need

The one app free tier let us start at no cost. That said, quality varies across the many apps and community modules and a poorly configured Odoo is as painful as any bad ERP.

Pros

The one app free tier let us start at no cost.

Cons

Quality varies across the many apps and community modules.

Ease of use: 2.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months39 found this helpful

Jodie Holloway

Office manager · 1-10 employees · Healthcare

United Kingdom

5.0

16 Mar 2024

Free app got us started

Far cheaper than NetSuite or SAP for a broad platform. Switching on only the apps we need suited our budget perfectly.

Pros

Far cheaper than NetSuite or SAP for a broad platform.

Cons

The promotional price and the renewal price are different.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 4.0

Used for 2+ years28 found this helpful

Michael Corrigan

Practice manager · 11-50 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

13 Mar 2024

Modular and flexible

Being open source, our partner customised it to fit us. Far cheaper than NetSuite or SAP for a broad platform.

Pros

Being open source, our partner customised it to fit us.

Cons

The promotional price and the renewal price are different.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months19 found this helpful