Moorepay

Verified listing

A managed payroll and HR bureau for UK employers who would rather outsource it

3.9Based on 225 reviews

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Ratings by dimension

Ease of use3.9
Value3.8
Support3.9
Features3.8

Rating distribution

5 stars
86
4 stars
75
3 stars
34
2 stars
22
1 star
8

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Verified reviews for Moorepay

225 reviews matching your filters

Christopher Nasir

Sole trader · 1-10 employees · Logistics and transport

United Kingdom

4.0

17 Jun 2026

Reliable managed service

The pay run just happens and we approve it, and the employment law advice has saved us more than the fee twice now. Changes go through the bureau rather than being instant, but we live with it.

Pros

The pay run just happens and we approve it.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 5.0
Customer service: 4.0
Functionality: 3.0

Used for 1-2 years22 found this helpful

David Nasir

Practice manager · 11-50 employees · Wholesale

United Kingdom

5.0

10 Jun 2026

Worth it to not think about payroll

Decades of bureau experience shows in how little goes wrong. They deal with HMRC so we never have to.

Pros

Decades of bureau experience shows in how little goes wrong.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 6-12 months24 found this helpful

Nicola Iqbal

Founder · 1-10 employees · Education

United Kingdom

2.0

9 Jun 2026

Payroll off our desk for good

The software itself is less slick than the modern cloud tools, and changes go through the bureau rather than being instant. Handing payroll over entirely was the best decision we made, which is about the only positive.

Pros

Handing payroll over entirely was the best decision we made.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 2.0
Value for money: 2.0
Customer service: 3.0
Functionality: 2.0

Used for 6-12 months18 found this helpful

Richard Quinn

Practice manager · 1-10 employees · Retail

United Kingdom

3.0

7 Jun 2026

Good if you would rather outsource

Mixed. Handing payroll over entirely was the best decision we made, but changes go through the bureau rather than being instant.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 3.0
Value for money: 3.0
Customer service: 3.0
Functionality: 3.0

Used for 6-12 months5 found this helpful

Laura Sinclair

Finance manager · 51-200 employees · Charity and non-profit

United Kingdom

3.0

7 Jun 2026

The advice line earns its keep

Handing payroll over entirely was the best decision we made. That said, changes go through the bureau rather than being instant and a managed service costs more than running it yourself.

Pros

Handing payroll over entirely was the best decision we made.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 3.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for 1-2 years28 found this helpful

Ruth Sinclair

Founder · 1-10 employees · Retail

LinkedIn verifiedUnited Kingdom

5.0

3 Jun 2026

Takes the stress away

Handing payroll over entirely was the best decision we made. The employment law advice has saved us more than the fee twice now.

Pros

Handing payroll over entirely was the best decision we made.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for 1-2 years3 found this helpful

Katie Pemberton

Practice manager · 11-50 employees · IT services

United Kingdom

5.0

31 May 2026

Takes the stress away

They deal with HMRC so we never have to. The employment law advice has saved us more than the fee twice now.

Pros

They deal with HMRC so we never have to.

Cons

A managed service costs more than running it yourself.

Ease of use: 5.0
Value for money: 4.0
Customer service: 5.0
Functionality: 5.0

Used for 2+ years6 found this helpful

Peter Rhodes

Bookkeeper · 1-10 employees · Construction

United Kingdom

3.0

26 May 2026

Payroll off our desk for good

They deal with HMRC so we never have to. That said, the software itself is less slick than the modern cloud tools and changes go through the bureau rather than being instant.

Pros

They deal with HMRC so we never have to.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 4.0
Value for money: 2.0
Customer service: 3.0
Functionality: 3.0

Used for Less than 6 months19 found this helpful

Rebecca Cavendish

Operations manager · 201-500 employees · IT services

United Kingdom

4.0

26 May 2026

Reliable managed service

They deal with HMRC so we never have to, and handing payroll over entirely was the best decision we made. Changes go through the bureau rather than being instant, but we live with it.

Pros

They deal with HMRC so we never have to.

Cons

Changes go through the bureau rather than being instant.

Ease of use: 4.0
Value for money: 3.0
Customer service: 4.0
Functionality: 3.0

Used for Less than 6 months24 found this helpful

Bethany Patel

Director · 11-50 employees · Education

United Kingdom

5.0

22 May 2026

Good if you would rather outsource

The employment law advice has saved us more than the fee twice now, and the pay run just happens and we approve it. No complaints so far.

Pros

The employment law advice has saved us more than the fee twice now.

Cons

The software itself is less slick than the modern cloud tools.

Ease of use: 5.0
Value for money: 5.0
Customer service: 5.0
Functionality: 5.0

Used for Less than 6 months20 found this helpful